These principles are non-negotiable expectations that guide decision-making when rules don’t cover the real-world nuance. Every team member must operate under these standards.
No Silent Blockers
If you’re stuck, uncertain, waiting on someone, or blocked by anything for more than 24 hours, you must surface it immediately.
Silent blockers are the #1 cause of project drift, rework, and missed deadlines.
Rule: A blocker unspoken for more than 24 hours is a breach of process.
Single Source of Truth (SSOT)
All project data—tasks, deadlines, milestones, notes—must be documented in the PM tool.
Not in Slack.
Not in email.
Not remembered by a single person.
If it isn’t in the PM system, it doesn’t exist.
Default to Document Before Asking
Before asking a question or requesting help:
- Document your understanding
- Show what you tried
- Write down assumptions
- Add links, screenshots, context
This reduces slack pings, interruptions, and unclear requests.
Bias Toward Clarity, Not Speed
Fast but unclear communication creates rework, misaligned expectations, and dropped tasks.
The team prioritizes:
- clear requirements
- explicit acceptance criteria
- realistic time estimates
- documented decisions
Speed follows clarity, not the other way around.
Communicate Constraints Early
If your capacity, timeline, or technical understanding is limited, speak up immediately.
Problems caught early cost minutes.
Problems caught late cost hours or days.