QUALITY STANDARDS

These rules eliminate rework, inconsistent output, and subjective quality debates.


Design Standards

All design work must meet:

  • Brand consistency
  • Proper spacing / hierarchy / layout standards
  • Mobile-first considerations
  • Proper file prep for dev
  • Component-based structures
  • Figma organized, named, grouped
  • Accessibility best practices

The Project Lead reviews all design work before client delivery.


Development Standards

All dev work must meet:

  • Clean, readable code
  • Follows internal standards/frameworks
  • Responsive across breakpoints
  • Cross-browser tested
  • WCAG accessibility awareness
  • Minimal external dependencies
  • Documentation for complex logic
  • Version-controlled commits

For the full developer best practices and standards, see the factor1 github wiki


Copy Standards

Copy must be:

  • Clear, concise, and client-appropriate
  • Follows StoryBrand and brand voice guidelines
  • Free of jargon unless required
  • Runs through Grammarly at minimum
  • Reviewed by PM or Lead for accuracy

QA Checklist

Before launch or delivery:

  • Functionality tested
  • Forms, payments, logins tested
  • Error handling verified
  • Mobile and desktop QA
  • Cross-browser testing
  • Page speed checked for major issues
  • Accessibility scanned
  • Metadata and SEO basics implemented

Pre-Launch Checklist

Before any go-live:

  • All QA passed
  • PM approved
  • Team Lead approved
  • Rollback plan documented
  • Access credentials verified
  • Backups completed

Post-Launch Checklist

Within 48 hours of launch:

  • Monitor uptime
  • Check analytics
  • Confirm client has access/logins
  • Document the final build
  • Add to retainer backlog (if ongoing)
  • Schedule post-launch review
Updated on November 13, 2025
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